PRIVACY POLICY

Morbit Software Ltd. ("We", "Us", "Our") respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you use our web application called 'morbit studio', or visit our company website and tell you about your privacy rights and how the law protects you.

Our site and services are wholly owned and operated by Morbit Software Ltd, a Limited Company registered in England under company number 12658362.

Registered address: 13 The Close, Norwich, Norfolk, United Kingdom, NR1 4DS

Data Protection Officer: Tim Kefford.

Email address: gdpr@morbit.co.uk.

Postal address: 13 The Close, Norwich, Norfolk, United Kingdom, NR1 4DS

Note: Our application “Terms and Conditions” can be found here.

Data We Collect and Purpose of Collection

morbit studio

We capture information about the users of the application within your company, which includes the user's name, email address, job title, and country. When external audio or video calls are made, we capture only the 3rd parties' names. This data is collected to provide call records and call media for the application users and company.

Company Website

Our company website does not collect any personal data except if you use the 'Contact Us' form to get in touch with us. If you accept cookies, then we might collect certain information automatically, including your IP address, the type of browser being used, and certain other non-personal data about your computer or device (such as operating system type or version, and display resolution).

Data Retention

The data is retained for a period of 12 months.

Data Sharing

If the customer is using our services through a managed service from one of our partners, then their partner will also have access to the data within the application. This is managed through the customer and partner contract, not via Morbit Software Ltd.

Data Storage and Transfer

morbit studio is hosted on Amazon Web Services (AWS) located in Ireland, which is within the European Union. Therefore, your data is stored securely within the EU and will not be transferred outside of the EU.

Cookies

Cookies are used only if the user accepts them on our company website or logs into morbit studio.

User Rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data. These rights include the right to access, correct, erase, object to processing, or request the portability of your personal data. You can exercise these rights by requesting details from us, and we will provide a copy of your data. Normally, there is no charge for this, however, if a request is ‘manifestly unfounded or excessive’ (for example, repetitive requests) a fee may be charged to cover our administrative costs in responding.

Data Protection Officer

Our Data Protection Officer is Tim Kefford, who can be reached at gdpr@morbit.co.uk

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. This includes database encryption for all tables with usernames and passwords, as well as all participant display names and video address. Additionally, information on the Teams tenant is also encrypted in the database.

Consent

By setting up and configuring morbit studio, you are consenting to us using your data as per the terms of this policy.

Changes to This Policy

We keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on 14th November 2023.

For any questions or concerns about this privacy policy or our data practices, please contact our Data Protection Officer, Tim Kefford, at gdpr@morbit.co.uk.

Morbit Software Ltd.

Date: 14th November 2023